North West England Power Cut Checker

To find out if there is a power cut affecting your area in North West England, enter your postcode below. This tool will help you quickly identify any ongoing outages in your location.
Check your postcode
Distribution Network Operator: Electricity North West
Electricity North West Customer Service
0800 195 4141
https://www.enwl.co.uk
To report a power cut, call 105. Do not call your energy supplier.

If you're experiencing a power cut or outage, please call 105 to report it or get more information. This free service is available 24/7 and is provided by Electricity North West, which is responsible for managing the power network in North West England.

Electricity North West Headquarters

Hartington Road
Preston
PR1 8AF

About Electricity North West

Electricity North West is the electricity distribution network operator for the North West of England, responsible for delivering power to homes and businesses. They manage over 8,000 miles of overhead lines and 27,000 miles of underground cables, supplying electricity to approximately 5 million people. Their mission is to provide a safe, reliable, and efficient electricity supply while supporting the transition to a low-carbon future.

Reporting a power cut in North West England

If you experience a power cut, here are the steps to follow:

  1. Check Your Property:
    First, check if the issue is internal (e.g., a tripped fuse or circuit breaker).
  2. Verify with Neighbours:
    If the issue isn’t isolated to your property, check with neighbours to see if they are also affected.
  3. Use the Power Cut Checker:
    Enter your postcode here to check the status of any outages in your area.
  4. Call 105:
    If you are still without power, report it to Electricity North West by calling 105 (free of charge).

Emergency & Planned Power Cuts

In North West England, power cuts may occur due to emergency situations such as extreme weather, accidental damage to the grid, or necessary maintenance. Electricity North West works to restore power as quickly as possible, but in some cases, planned outages may be required for maintenance or infrastructure upgrades.

For more details on power cuts in your area, visit the Emergency Power Cuts page.

Preparing for a Power Cut

It’s important to prepare for potential power outages, especially during the colder months when storms and freezing temperatures can impact the power grid. Here are a few tips for preparation:
  • Emergency Lighting:
    Keep a torch with spare batteries or a battery-powered lantern to light your home during an outage.
  • Food and Water:
    Stock up on non-perishable foods and bottled water. Consider having enough supplies for several days.
  • Warm Clothing:
    In winter, ensure you have warm clothing, blankets, and extra layers to stay comfortable during power interruptions.
  • Backup Medical Equipment:
    If you or someone in your household relies on electrically-powered medical equipment, make sure you have a backup power source or alternative arrangements in place.

The North West’s diverse landscape and weather conditions can sometimes make power cuts more frequent or prolonged, especially in rural or coastal areas. Severe winter weather, storms, and rugged terrain can disrupt electricity supply. Power lines may be affected by fallen trees or ice, leading to outages that take longer to repair, particularly in remote areas.

The North West has experienced significant power outages due to severe weather events. For instance, Storm Ciara in February 2020 left approximately 100,000 homes without power across the region, with wind speeds reaching high levels. The storm caused widespread disruption, including school closures and transport delays. In the aftermath, around 15,000 homes were still without power several days later.

Support for Vulnerable Customers

The PSR is a free service offered by Electricity North West to provide additional support to customers who may need extra help during a power cut or with their energy supply. This includes individuals who are elderly, have young children, are disabled, or have a medical condition requiring electricity. By joining the PSR, customers can receive priority updates during power outages, advance notice of planned works, and access to additional support services.

How to Join:

Customers can join the PSR by

When registering, it’s helpful to provide details about the specific support needed, such as medical equipment that relies on electricity or mobility issues.

Local Energy initiatives in North West England

Electricity North West is investing £2 billion over five years to modernise the electricity network in the North West. This investment aims to improve reliability, support the integration of low-carbon technologies, and enhance the resilience of the network. The plan includes upgrading infrastructure, implementing smart grid technologies, and preparing the network for future energy demands.

More Information

For all the latest information on planned or unplanned power cuts in North West England:
Contact Electricity North West

Solent Power Ltd (Company Number 12622565) is a company registered in England and Wales. Our registered office is located at Station yard, Bowes Hill, Rowlands Castle PO9 6BP. VAT No. 363504018

Copyright © 2026 Solent Power Ltd
Sitemap