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Solent Power
Reviews

Please take a moment to read some reviews from our many happy customers.
Solent Power Ltd - Generator Sales & Services
Excellent
5.0
Based on 91 reviews
Tom B.
Tom B.
We recently hired a temporary generator for the duration of a planned outage. The team arrived before our working day began to ensure the power was on before our staff arrived. The generator was then disconnected after working hours causing no disruption to business operation. Connor went above and beyond to provide all the relevant information and to make sure our needs were met. The engineers that attended site were very knowledgeable and professional. Highly recommend the Solent Power team.
Response from the owner: Brilliant review Tom thank you for spending the time to leave this for us. Everyone really appreciates the feedback. Have a great weekend.
Perry P.
Perry P.
We recently had our 250kVA Generator serviced by Solent Power and now have an annual servicing plan in place. Connor provided all the relevant information and made the booking process very easy. Our Generator was also fully cleaned inside and out on this service looking like a brand new machine again. Highly recommend the Solent power team. Great service from start to finish.
Response from the owner: Thank you so much for the feedback Perry, its hearing this that really drives us as a team! Have a great week, cheers
John W.
John W.
Solent Power fixed our small generator. Initially spoke with Connor who gave us all the information and took the job on and Lizzie kept us fully in the loop with what was happening at every stage. Generator was fixed and working perfectly.Was such a an easy interaction. Really professional and cannot thank them as individuals and as a company enough. Highly recommend.
Response from the owner: John thank you this is an amazing review, really appreciate this!
Samantha D.
Samantha D.
Recently I had the need to use a Generator due to a planned outage by our electricity supplier. Having not used one before I was really nervous. Connor was brilliant in allaying my fears and made the whole process really easy. I had no need to worry, all went like a dream. They even visited half way through the day to check on the generator to make sure we have enough fuel. Thank you so much, I would definitely recommend you and indeed use your services again. Thank you Sam
Response from the owner: Hi Samantha,Thank you so much for your kind words and leaving this review, it really means a lot to all of us here.It's customers like you that we love to work with and help.Have a wonderful day.
Servo G.
Servo G.
First class service, I can not fault any part of the process, from the excellent communication, to the service itself! Solent Power really helped us get out of a situation and provided us with invaluable support. Would thoroughly recommend!
Response from the owner: Thank you very much for sharing this. Its feedback like this that means so much to our team, thank you for the business and the opportunity to help. have a nice day, Paul
kalvin M.
kalvin M.
Recently had our generators at our care agency serviced in Portsmouth and then had a power cut - zero downtime and glad connor and the team talked us through what they were doing and how everything should be - very happy customer here!
Response from the owner: Thank you for leaving the review! It means a lot to all of us here. Thank you!
Nick B.
Nick B.
I recently had the pleasure of working with Solent Power and I couldn't be more impressed with the level of service I received.From the initial consultation to the final service, Solent Power's team demonstrated a high level of professionalism and expertise. They took the time to understand my specific requirements and provided tailored solutions that perfectly met my needs.What truly sets Solent Power apart is their reliability and dependability. They delivered on their promises, ensuring that the installation was completed on time and to the highest standards.The customer service I received from Solent Power was exceptional. Their team was always available to address any questions or concerns I had, providing prompt and helpful assistance every step of the way.In conclusion, I highly recommend Solent Power to anyone in need of generator installation and maintenance services.
Response from the owner: Thank you for the glowing review Nick this has blown us away! Really appreciate hearing this. It is a pleasure to work with like minded people that share our values and put the customer first.many more to come! cheersPaul & Connor
Barney G.
Barney G.
Annual Maintenance Service was very professional and 5 star knowledge
Response from the owner: Thank you Barney. It is a pleasure to work with you and thank you very much for the opportunity. Have a great weekend
Salvador G.
Salvador G.
we have now been using Solent for the last two services on our Generator. they a have provided great service being reasonable priced.
Response from the owner: Thanks Salvador! Appreciate he great review. Have a nice weekend mate cheers Paul
David B.
David B.
A truly excellent service provider, I'd struggle to find a better company to look after our temporary power needs - Solent Power are an absolute YES.
Response from the owner: Thanks Glenn,Appreciate the nice review! One thing we do as a provider is keep to our word and deliver on our promises. It is rare in todays world!Have a great day! talk soonCheers Paul
Svetoslav T.
Svetoslav T.
The company provides excellent service. They are knowledgeable, proactive, and quick to respond. I would happily recommend their services.
Response from the owner: Hi Svetoslav. Thank you very much for leaving this review. Hope you have a nice weekend catch up soon. PAUL
Mike B.
Mike B.
Excellent service and nice people. We are delighted with our new generator, which has already coped perfectly with a five hour power cut. The old generator never managed more than three hours.Solent Power is a young, fast growing company, where the founder is personally involved in every aspect of the business. As a result, you deal directly with the boss but the paperwork is sometimes a bit relaxed. However, whenever we phoned or emailed we always got a quick response and effective action.
Response from the owner: Thank you for the great review Mike! Glad to hear the new generator has covered you well. Really appreciate the business thank you. Will be in touch soon when service is due. Cheers
Alex D.
Alex D.
Needed a 20k serviced, all arranged very quickly and easily, and was completed within a couple days without any issue. Nice guys to deal with, would recommend!
Response from the owner: Thank you Alex really appreciate the nice feedback! have a great day
Neil B.
Neil B.
Great service - Connor has been hugely helpful in giving us great confidence in our equipment, and getting a decent maintenance plan in place. Wouldn’t hesitate to recommend Solent Power. Paul’s alright too ;)
Response from the owner: Thank you for the brilliant review Neil! It is a pleasure to work with you
Nick D.
Nick D.
Connor is the, top man, great job, thanks
Response from the owner: Cheers Nick. Connor is a great guy, glad you got looked after!!!
keith D.
keith D.
We're a company that supports the entire generator industry throughout the UK and having supported Solent Power on several occasions and also working alongside their competitors, I can say that without a shadow of doubt, Paul and his team have to be the nicest guys in the industry.Professional, knowledgeable and with a long reaching arm of good reliable contacts. These can ALWAYS find you the right support for your requirements Paul is the most customer focused Managing Director that we've ever come across, always aiming to go the extra mile for customer satisfaction.You couldn't be in better hands.
Response from the owner: Thanks Keith, appreciate the kind words!catch up soon!
Dav F.
Dav F.
Recently bought a generator that had been sitting idle to 6 years. No instructions and online searches were a mix of sales and contradictory information. Solvent picked up my request online and called me the next day to advise me on how to conduct the maintenance and what oil to use. The niggling questions that arise when doing research were answered and let me get on with the job. Should the job prove to difficult I have the option to call for more advice or book it in for maintenance.
Response from the owner: It's a pleasure to help! Thank you for leaving a nice review
John S.
John S.
I contacted Paul to get help with my generator and he was so helpful I couldn't be happier with the results, so patient and very knowledgeable nothing was to much trouble for him.Genny is now running sweet as a nut.
Response from the owner: Hi John. Great to get a result without even having to spend a penny! Happy days. Thank you for leaving the review...really appreciate it. Please pass on our details to others. Cheers
David and Maggie C.
David and Maggie C.
Despite being a little more expensive than its competitors I am very pleased I chose Solent Power to service our Himoinsa generator. Connor proved to offer excellent customer service dealing with my enquiry efficiently and professionally. The work was carried out with obvious care and good knowledge by Carl. I very much appreciated the time he took to explain exactly what he had done and to tell me the few simple things I should do to help keep our generator in tip top condition between services. Would thoroughly recommend.
Response from the owner: Maggie, thank you so much for choosing us! Please keep in touch and let us know if you need any help at all. we are always available. Thank you :)
RJ J.
RJ J.
These guys are top draw, Paul has been incredibly helpful from the start, always on WhatsApp whenever needed.Helped at every stage with our site electrician to explain where to connect each cable.Paul has been to site a couple of times to make sure everything goes to plan ready for commissioning.Even when asked to get a generator next day it wasn’t a problem, Paul organised for an engineer to drive to Birmingham to collect it specially for us!!Incredible company and hopefully work together again in the future!
Response from the owner: Thanks for the incredible review Ryan. Pleasure to serve. best of luck finishing your work on site and have a great xmas!
Andy D.
Andy D.
Great service provided, efficient, quick and very cost effective. Delivered on time and hassle free.
Response from the owner: Thank you for leaving a nice review Andy! Appreciate the business mate :)
Elisabeth D.
Elisabeth D.
Many thanks to Paul and his company. Brilliant service from start to end with generator being in a year. Just serviced our generator and no problems. Would have no hesitation on recommending Solent Power.
Response from the owner: Lovely little review Liz, Thank you to you and Andy for being amazing customers. really appreciate your continued business. Wishing you and the family a wonderful xmas!
P&J F.
P&J F.
Paul did a brilliant job installing of our system very quick tidy and professional service
Response from the owner: Cheers James, thank you for nice review. It was a pleasure to serve and get you up and running!!!
Trevor J.
Trevor J.
Excellent service, and after care, highly experienced in there field with a no messing attitude can highly recommend
Response from the owner: Thanks Trevor, Really appreciate the feedback and it is a pleasure to support your site and new generator! I will pass on your kind words to Carl and the rest of team.
Philip C
Philip C
Friendly, efficient, timely and expert service of my domestic generator with nice and clear communication through out, highly recommended.They were recently able to quickly repair a fault with a component of my system when other engineers had not been able to find the issue and indicated an expensive replacement would be required. Great work Solent Power, thanks very much.
Response from the owner: Thank you very much for your kind words and feedback Philip. Will catch up soon, have a great weekend
liam N.
liam N.
Looked at our generator at short notice went above and beyond to fault find. Would highly recommend this company!
Response from the owner: Thanks for the review Liam, glad you got your genny sorted
David A.
David A.
Punctual, excellent service and brilliant communication from Connor. Very happy with the service we received and Carl the engineers professionalism on site was second to none. See you for the next service!
Response from the owner: Thank you David, glad that the lads looked after you! appreciate the nice review
Jacob C.
Jacob C.
Highly recommend, knowledgable and personable service. Great team
Response from the owner: Cheers Jacob. Very grateful for the opportunity to work with you and the team. Have a great weekend! Paul & Connor :)
catlyn L.
catlyn L.
Absolutely amazing company. Always on time, so very helpful and friendly.
Response from the owner: Thank you Cat, really appreciate the opportunity to work with you and the team. Hope you have a nice weekend, cheers Paul & Connor :)
_ C.
_ C.
Can’t speak highly enough of the guys from Solent Power Ltd.From Supply and delivery to install and commissioning. They were massively helpful and thoroughly professional.Many thanks for everything.Mike and Sarah Chase
Response from the owner: Thank you so much Mike,Really appreciate the business. Hope the rest of your development goes well and you can enjoy your new home. Have a great weekend :)
Kerry S.
Kerry S.
Bloody great service. Great communication and top service from Connnor and Carl. Highly recommended
Response from the owner: Thank you for the brilliant review...and also being a pioneer of our ''wheel of power'', have a great weekend :)
Jill W.
Jill W.
Solent power LTD, would definitely recommend this company, Paul was amazing went above and beyond our expectations, to help us find the right unit at a very competitive price, even sorted delivery out up to Scotland, can not fault this company, would definitely us again in the future five star +
Response from the owner: Thank you very much for your kind words Jill! You know where we are if you need any help at all in the future. Have a great weekend :)
Edward P.
Edward P.
Solent power and Paul were really helpful in helping us buy the generator we needed, fast with reply’s, and knowing the market!We will be using againMany thanks Ed from burras ltd
Response from the owner: Cheers for the review Ed, really appreciate it. Thanks again for the business. talk soon!
Phil T.
Phil T.
I was in need of a large commercial generator for my business . Started my Goggle search to identify suppliers, lots out there however most are short on knowledge, they just sell generators and that's it ! .I required help in selecting the correct size and type of generator to suit my needs , kept searching over a course of many weeks until I found Paul Phelps , amazing information , he sure knows his stuff and goes the extra mile to ensure his customers make the right purchase .Very many thanks Paul, I will spread the word to all I know.Very Best RegardsPhil ThorneCustom Moulded Polyurethane Ltd
Response from the owner: Thanks for the great review Phil! It was a pleasure to assist you and we look forward to working with you further.
Jo M.
Jo M.
So fabulous of Solent Power Ltd to support us at Wessex Cancer Trust's Rainbow Run on the Isle of Wight - nothing was too much trouble and they did a great job! Generator, fuel, transportation and staff all provided seamlessly - thank you - we will definitely use you again!
Response from the owner: Thank you Jo! Always a pleasure to support your wonderful charity.
The Little T.
The Little T.
Solent Power service delivery is top-notch. I would recommend them to any serious client.
Response from the owner: Thank you for leaving a lovely review:)
Sally H.
Sally H.
Solent Power attended our Rainbow Bubble Run on the Isle of Wight yesterday and were absolutely brilliant, nothing was too much trouble and they were a pleasure to work with. I can thoroughly recommend them if you need Generators.
Response from the owner: Thank you Sally appreciate the nice review :)
Laura H.
Laura H.
I recently ran a charity event to help raise funds for those affected by a cancer diagnosis. I contacted Solent Power to see if they were able to help with the power for my event. They were so easy to deal with, all very friendly and knowledgeable. Nothing seemed like too much trouble for them and I'd highly recommend them to anyone in the future. A special thank you to Paul and Connor from Solent Power who went above and beyond.
Response from the owner: Thanks laura. Pleasure to help :) See you next year!!!
Rod A.
Rod A.
Great service, communication and adviceLook forward to work with these guys!!
Response from the owner: Many thanks for the review Rod. We are looking forward to assisting you further!
Ivan E.
Ivan E.
Great service with excellent communication.Thank you
Response from the owner: Thank you for the good review Ivan. Much appreciated!
Trevor ..
Trevor ..
Awesome prompt service from Solent Power buying my 3rd purchase from them, this time a 2nd Bluetti B230 battery
Response from the owner: Many thanks Trevor. Enjoy using your Bluetti Power Station!
Kalman O.
Kalman O.
Purchased a Teksan TJ35BD-1 generator from them completely remotely, and will most likely be back for more in the future. Price-wise they're the best out of all UK generator suppliers, period. There were also no sudden price hikes or hidden fees, unlike some of the other suppliers I had contacted. I was listened to and I was offered advice and alternatives when needed. It took less than 3 weeks from my first phone call until the generator's was delivered.
Response from the owner: Thank you for your great review Kalman, it has been a pleasure to serve you. Please do get in touch if we can provide any further assistance
David S.
David S.
Helpful, co-operative, flexible to our requirements and timing, patient - Solent were dealing with clients buying on behalf of a charity and who knew almost nothing about generators (then).
Response from the owner: Thank you for your kind review David. It has been a pleasure to work with you!
Luke F.
Luke F.
Finding the right electrical services provider is not only crucial for your daily operations but also for the long-term success of your company. After working with Solent Power I can confidently say that their expertise, diligence, and client-focused approach make them the ideal partner for any business seeking top-notch electrical services. In this review, I will outline my experience with Solent Power and their team highlighting their exceptional skills in electrical fault rectification, life safety systems, and client success.First and foremost Solent Power's team is renowned for their ability to handle any electrical issue no matter the size or complexity. From small seemingly insignificant issues to major large-scale problems their staff demonstrate the same level of care and attention to detail. Their electricians are not only well-versed in the latest industry standards but are also skilled troubleshooters who can quickly and efficiently diagnose and rectify any electrical fault. This expertise has proven invaluable for our business as it minimizes downtime and ensures our operations run smoothly.Secondly, Solent Power's understanding of large commercial life safety systems is second to none. Their team is proficient in the design, installation and maintenance of these crucial systems providing an unparalleled level of service and reliability. They are dedicated to staying up-to-date with the latest technological advancements, ensuring that our business is always equipped with the most effective and cutting-edge solutions. By prioritizing safety Solent Power has given us peace of mind knowing that our employees, customers, and assets are well-protected.Lastly, Solent Power's commitment to their clients' success is a key differentiator. They understand that providing excellent electrical services is just one part of a larger partnership aimed at ensuring the prosperity of their clients. Their approach goes beyond day-to-day operations and extends to long-term planning and strategic advice. By working closely with our business Solent Power has helped us identify areas for improvement, devise energy-efficient solutions and plan for future growth.In summary, Solent Power's expertise and diligence coupled with their unwavering focus on client success make them an exceptional partner for businesses in need of electrical services. From fault rectification to life safety systems and strategic planning their team consistently goes above and beyond to deliver outstanding results. I highly recommend Solent Power to any business seeking a reliable, skilled, and forward-thinking electrical services provider.Thankyou Paul and all at Solent Power.
Response from the owner: Thank you Luke
Jody B.
Jody B.
Prompt delivery and great afterservice. Definitely recommend.
Response from the owner: Thank you for leaving the review Jo! Have a great weekend
Tony L
Tony L
gave them a call, checked what I wanted, was out and delivered next day..
Response from the owner: A pleasure to help you Tony. Thanks for the review.
Bedwell L.
Bedwell L.
Efficient and informative service from Paul from the start. The installation went very smoothly. Very happy we chose Solent Power to supply our generator and wouldn't hesitate to recommend.
Response from the owner: Thank you for choosing Solent Power. We enjoyed working with you and greatly appreciate this review.
Valerii M.
Valerii M.
Response from the owner: Thank you
Jonathan W.
Jonathan W.
Used Solent Power for a job in South Wales. Very impressed with the efficiency and support received. Paul was top drawer from the first phonecall through until the commissioning. I would highly recommend Solent Power for anyone looking for Generator back up or any other service they provide.
Response from the owner: Cheers Josh. A pleasure to serve! Have a great Xmas and hopefully will catch up again
Tony I.
Tony I.
Great service from Paul and his team, everything happened as planned. I would not hesitate to recommend Paul and Solent Power to anyone looking for a generator.
Response from the owner: Thanks Tony, its has been a pleasure to support you, and lets stay in touch, cheers Paul
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Solent Power Ltd (Company Number 12622565) is a company registered in England and Wales. Our registered office is located at Unit 7 Mayflower Close, Chandler’s Ford Industrial Estate, Eastleigh, Hampshire, SO53 4AR. VAT No. 363504018

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